House Rules & Policies
If you’re planning on being a host, you’ll need to create a list of House Rules. These rules can cover anything that’s important for Sitters to know, including:
- Limits/prohibition on smoking
- Areas/items in the home that are off-limits
- Whether or not if it’s OK to eat any food or beverages
- Permission to have visitors
We’ve created a template that you can edit to best suit your needs. Once you’ve engaged a Sitter, send them the House Rules so they can review and be comfortable with your policies before requesting a reservation.
(You can download the Google Doc we’ve created and adapt it as you create your own listing.)
A House Manual explains how features of the listing work. Anticipate the needs of your Sitter and your cat. Be sure to cover these items:
- Indicate what kind of property it is, describe the neighborhood you live in and what Sitters will find nearby.
- Include all of the fun things – local attractions and points of interest.
- Note any quirks, whether charming or unflattering.
- Include day-to-day conveniences like how to use mass transit, the local pub, great spots for coffee, even the nearby dry cleaner.
- Indicate what’s included – everything from the hair dryer to sheets and linens, where to find extra blankets, coffee and snacks.
- Internet connectivity – include the Wi-Fi account name and password.
- Instructions for heat and air conditioning, television, DVR, Apple TV, TiVo, etc.
- Taking out the trash/replacement garbage bags, location of toilet plunger, replacement paper products.
- Where to park, mass transit.
- Locking up/home security system
- Interacting with building staff (if any) and neighbors.
- Emergency numbers (e.g. building super, plumber, handyman, etc.).
Of course, you’ll also need to provide details on how to take care of your cat:
- Location of cat food and treats, cat toys, litter/scooper.
- How often should the cat be feed.
- When is appropriate to give your cat a treat?
- Does your cat enjoy being petted or prefers to be left alone?
- Any particular idiosyncrasies about your cat that the Sitter should be made aware?
- Any special needs? (e.g. medicine, injections) Where is this stored?
- Emergency numbers for veterinarian/local animal hospital.
It’s the responsibility of the Host to review the House Rules and Manual with prospective Sitters and follow up by emailing a pdf. It would also make sense to have a hard copy available when the Sitter arrives.